The quality of service provided by a company has been shown to affect consumer loyalty. Better service equates to loyal customers.
WEEK 1 DISCUSSION POST
The eight dimensions of service quality are reliability, assurance, performance, responsiveness, extended services, empathy, appearance, and reputation.
This post should be 200-300 words in length. Since you are engaging in research, be sure to cite in the body of the post and add a reference list in APA format.
WEEK 2 DISCUSSION POST
Using predominately articles from the library’s full-text article databases (Academic Search Complete, Business Source Complete, and/or ProQuest Central), research distribution channel structure:
This post should be 200-300 words in length. Since you are engaging in research, be sure to cite in the body of the post and add a reference list in APA format
The Behavioral Consequences of Service Quality
The Advantages of a Product Differentiation Strategy
Service Quality Differentiation Competitive Strategies
Channel Management And Physical Distribution
NB: We do not resell papers. Upon ordering, we do an original paper exclusively for you.