Select one area of improvement from the following list to complete assignment

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January 21, 2021
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January 21, 2021

Select one area of improvement from the following list to complete assignment

Select one area of improvement from the following list to complete assignment: I chosed Productivity management. Based on the notes from the professor I need to focus on the area of patient approval .(Make sure you tell me how it relates to the patient safety opportunity you selected – only select one: falls, patient identification; infections, etc) Medical errors etc. Pick one patient safety point and relate your paper to the topic.

Note please look over part one and Two and try to improve on it. Thanks

I have to continue part three to use the area of improvement selected in the Week Three QI Plan Part l assignment to complete the following section of the QI plan.

Write a 1,400- to 1,750-word paper in which you complete the following for the area of improvement:

Criteria and Tasks
· Authority, structure, and organization
Describe the authority structure of the plan’s implementation. This must describe who is responsible for implementing the plan. Include a description of each role involved in the plan:
Board of directors
Executive leadership
Quality improvement committee
Medical staff
Middle management
Department staff
Communication
Identify who the performance activity outcomes are communicated to and who does the communicating. This describes who is responsible for overseeing data collection and preparing data reports.
Education
Describe how staff will be educated regarding the plan. This covers how each staff member will be initially oriented to the plan and how each employee fits into the plan based on job responsibilities.
Monitoring and Revising
Annual evaluation
Analyze what elements of the plan are annually evaluated for improvement.
Analyze how to monitor the effect of changes implemented from the decision-making process.
Regulatory and Accreditation
External entities
Analyze the effect of external entities, such as governmental agencies, accrediting bodies, and professional interest groups, on the quality and performance measure of an organization’s decision-making processes.
Cite at least 3 sources according to APA guidelines to support your information.

Click the Assignment Files tab to submit your assignment.
QI Plan Part One 21

Davis Health Care is dedicated to providing an excellent patient care experience. A recent survey indicated that they could improve their quality of service. Imagine you are charged with identifying an area of improvement for this organization.

Select one area of improvement from the following list to complete Part 1 and Part 2 of this assignment:

· Patient safety

· Staff development and team improvement

· Productivity management

· Patient education

· Another area of improvement – Needs faculty approval

You will focus on this area of improvement throughout the remainder of the course, which will lead to a quality improvement plan in the final week.

Write a 1,050- to 1,400-word paper in which you address the following prompts for the area of improvement that you selected from above:

Part 1: Data Collection Tools

· Explain data needed to monitor improvements.

· Explain at least three data collection tools you can use to collect performance information.

· Explain the types of information each tool collects.

· Explain the strengths and weaknesses of each data collection tool.

· Explain how the data collection tools are similar. Explain how the data collection tools are different.

Part 2: Data Display, Measurement and Reporting

· Identify at least two tools that measure and display the QI data that can be gathered with the data collection tools identified in Part 1.

· Explain the types of information each tool measures, displays, and reports.

· Explain each measurement, display, and reporting tool’s strengths and weaknesses.

· Explain how the measurement, display, and reporting tools are similar and different from each other.

· Explain how the measurement, display and reporting tools are useful for health care organizations.

Cite at least 3 sources according to APA guidelines to support your information.

Click the Assignment Files tab to submit your assignment.

QI Plan Part One

Davis Healthcare Improvement

Davis Healthcare is a dedicated team of professionals to providing efficient services and patient care delivering. However, each healthcare service requires improvements in one or more sectors to improve the quality of services rendered to the patients. Therefore, focusing on each aspect of development within the healthcare service, Davis Healthcare must make amendments and specific improvements to particular sections of its organization.

Among the required sectors of development include productivity management. This section entails activities that ensure service delivery to various patients and proper coordination with staff to coordinate patient care. Different data collection tools and analyses techniques and instruments must be used to have the appropriate data required for analysis in this section, (Panesar, Carson-Stevens, Salvilla, & Sheikh, 2014). Nice, but what is the topic you will be talking about – HAC, HAI, handwashing, pt identification, med errors? etc

Data Collection

Data collection is aimed at obtaining appropriate data and information required to ensure that correct information is managed within the organization’s settings for proper analysis and fact evaluation. The kind of data needed to monitor improvements include data on specific statistics regarding delivery of services, feedback from patients, recovery rates, as well as patient care response.

Some of the tools that can be used in data collection include surveys, questionnaires, and interviews. These collection devices are used in gathering data from the field and various respondents appropriately before indulging in analysis and improvement process of the healthcare delivery sector (Blischke, Karim, & Murthy, 2011).

Surveys are short questions issued to various persons with specific answer sets and defined sets of questions. These studies are aimed at targeted forms of responses within the community and organization. The surveys are given out to respondents across the field area, to achieve issue objectively where the respondents can respond to the questions categorically.

· Surveys are easily formed as they are simple problems and can be sent through emails or other forums to the various respondents across the field of study.

· Informational content on the improvement of productivity management is categorized into obvious questions that can easily be understood by the different respondents within the responses.

· The response fields have areas that can be expounded upon to give more detailed information about a particular service or area of study. According to surveys, information available on specific areas of study and the challenges that each department undertakes in productivity management can be recorded in the survey answers.

· Some of the cons of using surveys include problems in understanding questions asked to the various departments. Moreover, categorizing each study to suit a particular department and respondents is bulky, since studies require specification in information for each department and respondent.

· Another challenge in using surveys as a collection tool in data collection is the fact that some respondents could be illiterate, therefore the need for informants for each category in each department.

Interviews are a series of questions that are orally presented to different respondents in the field. These questions are aimed at gaining insight into information of the various aspects regarding productivity management and reviews. Interviews are effective in that the respondents’ responses can be analyzed based on the emotional attachments and the facial expressions made of each kind of reaction.

· Interviews are valid where unbiased information is required for correct analysis and response.

· Interviews require a one-on-one engagement with the particular respondent on the field. The respondents can comprise of individuals like nurses, patients or other health caregivers, as well as other staff members and the community as a whole.

· The range of services offered is analyzed based on the responses of the various individuals within the field research. Interviews present some particular advantages over other methods of data collection tools.

· Benefits include the ability to assess the facial expressions and moods for the accuracy of information. Another advantage of using interviews is the capacity to get information directly from the respondent, in that the information is accurate and correct based on the analysis of interviewer using responses from different interviewees.

· Some of the cons of using interviews in collecting data include the inability to reach every respondent; therefore the area of cover is limited. Moreover, the range of persons to be interviewed can be varying regarding language; therefore, the language barrier can be a hindrance as far as interviews are concerned.

Questionnaires are a set of questions that collect information based on a set of issues sent to the various respondents to respond to a series of open-ended or closed-ended questions as designed by the analyst. These issues can then be mailed back or emailed to the analyst from the respondents, therefore allowing for analysis of the responses before making a conclusive decision.

· Questionnaires are primarily used to collect information of different users based on their experiences in productivity management and handling of different information within the healthcare facility.

· Productivity management can be improved based on the kinds of requests made by the various respondents in the questionnaires, thereby achieving an entirely working environment for healthcare delivery within Davis Healthcare facility.

Data Display, Measuring and Reporting

Surveys are used in obtaining information on different healthcare delivery services, and on overall the feedback information in the form of tabulated results and indexing of performance reviews. These feedback forms and surveys constitute the basis for analyzing the performance of Davis Healthcare delivery of services, and virtually analysis of the areas that require prompt improvements (Axinn & Pearce, 2006). This data can then be graphed and presented in a mode that can easily be understood by the various stakeholders.

Questionnaires are also used in collecting confidential information where respondent information is protected. Therefore, anonymity is maintained, and the responses offered are given in the form of protected views where respondents feel free to give any feedback. This feedback is then tabulated based on the kind of questions asked in the questionnaire forms, and priority indexes gave to particular sections mostly highlighted by most respondents. Such areas are to be given higher priorities for improvements.

Interview responses can be recorded by the interviewer for discretion or written down in a particular format for later assessment and analysis. Mostly, interviews are used to collect useful information regarding recurrent issues affecting most populations, and their general views on the given subject. The suggested improvements are indexed, and during the discussion with the organization panel, the most requested changes or areas affecting the individuals are accorded higher amendment priorities.

Conclusion

These tools are interlinked in a way that each of the tools is involved in data collection and analysis. In the three tools of data collection and analysis, questions are included, which engage both the respondents and the researcher. In the three modes, the responses are made up of a particular format where the information can be analyzed according to the information provided during the research. Data collection tools are essentially used in obtaining user information for analysis and review of the main areas that require prompt improvements of any given organization. Moreover, researchers use various tools in collecting information, in a way that must be efficient and cover most areas of the body.

Overall nice job, but way to general – need to relate the paper to the specific topic you are going to address.

References

Axinn, W. G., & Pearce, L. D. (2006). Mixed method data collection strategies. Cambridge: Cambridge University Press.

Blischke, W. R., Karim, M. R., & Murthy, D. N. (2011). Warranty data collection and analysis. (Springer e-books.) London: Springer-Verlag.

Panesar, S., Carson-Stevens, A., Salvilla, S., & Sheikh, A. (2014). Patient Safety and Healthcare Improvement at a Glance. Hoboken: Wiley.

Content

60 Percent

Points Available

60

Points Earned

40/60

Additional Comments:

Part 1: Data Collection Tools

· Explain data needed to monitor improvements.

· Explain at least three data collection tools you can use to collect performance information.

· Explain the types of information each tool collects.

· Explain the strengths and weaknesses of each data collection tool.

· Explain how the data collection tools are similar. Explain how the data collection tools are different.

Part 2: Data Display, Measurement and Reporting –

· Identify at least two tools that measure and display the QI data that can be gathered with the data collection tools identified in Part 1.

· Explain the types of information each tool measures, displays, and reports.

· Explain each measurement, display, and reporting tool’s strengths and weaknesses

· Explain how the measurement, display, and reporting tools are similar and different from each other.

· Explain how the measurement, display, and reporting tools are useful for health care organizations.

You could have expanded on data needed to monitor improvements and how the collection tools were similar.

You needed to tell the reader – what the specific topic was going to be: falls, med errors, pt identifction etc

Organization/Development

20 Percent

Points Available

20

Points Earned

15/20

Additional Comments:

· The paper is 1,050- to 1,400-words.

· The introduction provides sufficient background on the topic and previews major points.

· The conclusion is logical, flows, and reviews the major points.

· A minimum of three references are included.

The intro did not preview the major points. Your conclusion did not review the major points again, what is the topic?

Mechanics

20 Percent

Points Available

20

Points Earned

20/20

Additional Comments:

· The paper—including tables and graphs, headings, title page, and reference page— is formatted according to APA guidelines and meets requirements.

· Intellectual property is recognized with in-text citations and a reference page.

· The paper effectively uses headings, font styles, and white space.

· Rules of grammar, usage, and punctuation are followed; spelling is correct.

All on point

Total Available

Total Earned

You had a nice start, you needed to expand on the data needed and how the three were similar. You needed to tell the reader what the topic was – specifically – falls, med errrors,pt identification, HAI, HAC. Your were to broad in your paper. Intro and conclusion should give the reader an over view of what you will tell them, and what you told them respectively. Again, nice start.

100

75

QI Plan Part 2
Continue to use the area of improvement selected in the Week Three QI Plan Part l assignment to complete the following section of the QI plan.

Write a 1,400- to 1,750-word paper in which you complete the following for the area of improvement:

· Improvement Methodologies

· Analyze each methodology you researched. Explain the pros and cons of each methodology for your chosen area of improvement.

· Choose one of these methodologies for your organizational QI plan and explain why you chose this methodology over others.

· Information Technology

· Analyze each information technology application you researched.

· Analyze how these applications will be used to help improve the area of improvement you have chosen.

· Benchmarking

· Analyze how benchmarks and milestones are involved in managing the use of quality indicators.

· Analyze three potential benchmarks and milestones from quality indicators that could be used for your plan.

· Mission, Vision, Strategic, and Operational Plans

· Analyze how performance and quality measures are aligned to an organization’s mission, vision, and strategic plan in general.

· Analyze how the measures are aligned with the mission, vision, and strategic plan of an organization.

· Barriers

· Challenges

· Analyze barriers that can interfere with the implementation or revision of quality measures.

· Successful Implementation

· Implementation

· Analyze strategies to ensure successful implementation of new quality measures.

Cite at least 3 sources according to APA guidelines to support your information.

Click the Assignment Files tab to submit your assignment.

QI Plan Part Two

Understanding the market and customers is the best thing that will help any business to improve its services and thus deliver the best to its clients outstanding – it is an absolute truth. The information from the market needs to be gathered on a regular basis so as to ensure that the business is providing the necessary service in the market (Graham, 2005). The same information collected also is paramount in improving the management that will aim at productivity in the whole business. This paper will be address methods used in data collection and the improvement that companies ought to make so as to attain productivity management (Fitzsimmons, 2013). You should have talked about your specific patient safety measures here

Improvement methodologies

The method that was researched is surveys, questionnaires, and interviews. These methods promised lots of improvement in management, such as to when to utilize and applied in the organization (Baban, 2010). The main aim of each methodology is to help management understand the market regarding the many changes, customers’ needs, and preferences (Fitzsimmons, 2013).

Surveys

Surveys are one of the best methods of gathering data and information from people, and it has many purposes and can be done in many ways be specific on your patient safety measure – pick any one – suggestions: falls, infection, med error, pt identification. There are several methods that survey’s can be done. Some methods are printed questionnaires, using the telephone, emails, in person among other means (Stagg, 2011). Survey is unique in that the information collected is done through standardized methods so that every person interviewed is asked the same questions in the same way (Organization. 2013). Some of the advantages of surveys include:

Significant representation: study normally involves a huge number of people who take part in answering questions in the survey and thus it provides the business with high representation and thus the real picture of the market is concluded (Dillman, 2011). Since a large population is involved, the data collected depicts the overall characteristics of the whole population and helps in improving the business as the information gathered (Organization, 2013).

· Appropriate data collection: since survey involves other techniques in collecting the data, it thus can be administered to many people by any convenient method (Stagg, 2011).

· Statistical significance: survey method has high representation and thus it is easier to find the relevant results since a significant population is involved in data gathering. The other thing also is that many variables can analyze well using the survey (Dillman, 2011).

Survey methodology, on the other hand, has some weaknesses.

The most notable weaknesses are:

· Not suitable for controversial issues: in the study, questions that have controversies may not be well tackled when using this method since there is a problem of recalling the related information to the same (Stagg, 2011).

· The possibility of inappropriate questions: since surveys involve a standardized method of administering questions, the researcher is forced to follow the format and in the process, the required questions may not be framed well so as to get the necessary data and information from the population (Dillman, 2011).

Questionnaires

Questionnaires are one of the most used methods of information gathering, and it consists of questions and other necessary prompts that are aimed at getting the feedback from many people (Bulmer, 2014). Among other methods of gathering information, a questionnaire is the cheapest and does not need a lot of efforts since it standardized data that helps get the required answers with ease (Dörnyei, 2009). A questionnaire is the best method for gathering information that will be paramount in improving management productivity for the benefit of the business at large.

· Advantages of questionnaires include:

· Easy to analyze and thus helps in productivity management.

· It has a standard way of collecting information and thus ensures that every detailed is obtained (Bulmer, 2014).

· Very applicable for gathering sensitive questions that the management might be interested in making an informed decision in the business.

· Respondents normally have time to internalize questions before answering, and thus this ensures that information gathered is relevant, and it is what the management need for productivity in the business (Dillman, 2011).

Disadvantages

· Respondents may assume and ignore the questions, and thus the required details are not collected (Bulmer, 2014).

· If the business is interested in investigative and complex issues in the firm, then questionnaires are not the appropriate method.

· Questions may appear more complicated and impersonal (Organization, 2013).

· Interviews

· This method requires that the respondents are asked the question directly (face-to-face) and thus is one of the best ways of getting immediate feedback from the respondents (Rosner, 2013).

· Advantages

· Verbal and non-verbal cues are captured clearly, and thus accurate information is gathered (Rosner, 2013).

· Interviews offer the correspondent an opportunity to express his or her views in the language and way possible and most comfortable to them.

· Interviews are important for the business as this will determine what is needed (Fitzsimmons, 2013).

Disadvantages

· This method is costly regarding money and time and thus not suitable for urgent information.

· Not accurate since manual data entry is used (Rosner, 2013).

The best methodology for the organization is the questionnaires. The main reason I prefer this method is that it can be used in collecting sensitive information in the market that is of paramount in the decisions that the business ought to make to better its operations. The other thing is that the data collected using this methodology is easy to analyze, and this is important in giving back the feedback from the field for the necessary implementations to be made (Fitzsimmons, 2013).

Information technology

Technology has advanced and thus should be used well in the business to acquire benefits and other added advantages (Davies, 2015). Information technology application in business includes:

· Communication: the company should benefit from the emails in sending information since it is the fastest means and cheapest of communicating. Productivity management can be enhanced using such technologies in business so as to pass the information either vertically or horizontally within the company (Dillman, 2011).

· Storage: today there are CDs, external hard disks which can be used to store relevant information in business and avoids loss of the same. Critical information that can help managers improve on their work can be stored in such devices.

Benchmarking

There are various ways in which the company may use to measure its performance with other businesses (Codling, 2014).

· The first way or method is through competitive benchmarking which carried out amongst the competitors, and proper data analysis’s done so as to ascertain what causes the other competitors to be better than others (Dörnyei, 2009). This form of benchmarking is easier because of the variables used are the same as the companies being compared. The disadvantage of this kind benchmarking is that it is more difficult because of the competitive nature of complies although such differences may be overcome when dealing with companies in geographically distribution locations (Graham, 2005).

· Secondly, the company may choose to use internal benchmarking in which benchmarking techniques are applied in businesses that have many units. This form of benchmarking is critical and most useful because it gives an organization the real picture of its working and the areas that need to be attended to so that all units are in one phase.

· Thirdly, process benchmarking can be used. The important part of this approach is the distinction mainly in the processes in different companies which is the main reason for the difference in performance. The resulting gain from here are used to correct the processes which are not performing well for the purpose of making the companies more competitive and compete favorably with other businesses (Codling, 2014).

· Lastly is the generic benchmarking where the technological aspects, implementation and deployment technology considered (Camp, 2013). The main aim here is to know how else the other company does their work and by how much as per the rations.

Mission, Vision, Strategic, and Operational Plans

Performance and quality measures in the business are of great important as this shows what the business does and aim to do in the future. Mission, vision, strategic plans and operational plans play a fundamental role in improving performance and quality measures in the business (Camp, 2013). The primary incentive it puts across is:

· The source of pressure: having a mission, vision, strategic plans in the business are sound so as to put much pressure on the management and employees to strive to achieve the same and as the result, the general performance and quality in the business are enhanced (Graham, 2005).

· Set direction: mission, vision, and plans in any organization are the primary sources of the direction in the business. It helps the company identify what they ought to achieve in a given period and what measures need to be put in place so as to achieve all the goals and objectives (Dillman, 2011).

· Establish responsibilities: having strategic plans in the business bring order in how things are ought to be done and who is responsible for doing the same. Having a strategic plan is important when it comes to monitoring the general in the organization.

Barriers

· Lack of proper and quality communication among the managers and employees bring chaos.

· Lack of plans: if the business fails to plan then it is planning to fail. The success of many businesses is attributed to proper planning.

· Lack of positive focus: if the company fails in projecting positively in its operations then success is hard since there will be no motivations.

· Strategies to ensure successful implementation of strategies

· Assignment: for a successful implementation, there is a need to assign people to different categories so as to be accountable in case of any problem.

· Implement in stages: for complete implementation, there is a need to do the whole implementation in phases and have a deliverable in each stage. This will ensure that problems are dealt with in early stages and avoid it moving to later stages.

· Being realistic: there is need to implement something that is real and attainable in the organization. This will ensure that whatever the business is planning will be achieved (Dörnyei, 2009).

In conclusion, productive management is one the most contributing factor in the success of any business and there is a need to invest more of improving it so that the firm benefits in all its operation. A company need to spend the most on strategic plans, operations and benchmarking to line the business with its mission, vision, objectives, and goals. Technology has brought many changes in business, and there is need to utilize such advantages in business so as to realize significant benefits.

References
Baban, D. T. (2010). Improvement methodologies. Chelsea, MI: MCS Media.

Bulmer, M. (2014). Questionnaires. London: Sage.

Camp, R. C. (2013). Benchmarking: the search for industry best practices that lead to superior performance. Benchmarking: the search for industry best practices that lead to superior performance.

Codling, S. (2014). Benchmarking. Brookfield: Gower.

Davies, P. A. (2015). Information technology. New York: Oxford University Press.

Dillman, D. A. (2011). Mail and Internet surveys: The tailored design method–2007 Update with new Internet, visual, and mixed-mode guide. John Wiley & Sons.

Dörnyei, Z. &. (2009). Questionnaires in second language research: Construction, administration, and processing. Routledge.

Fitzsimmons, J. &. (2013). Service management: Operations, strategy, information technology. McGraw-Hill Higher Education.

Graham, A. (2005). Airport benchmarking: a review of the current situation. Benchmarking: an international journal.

Organization. W. H. (2013). Oral health surveys: basic methods. World Health Organization.

Rosner, B. (2013). Interviews. New York: McGraw-Hil.

Stagg, N. (2011). Surveys. New York: Arno Press.

Content

60 Percent

Points Available

90

Points Earned

50/90

Additional Comments:

· Improvement Methodologies

· Analyze each methodology you researched. Explain the pros and cons of each methodology for your chosen area of improvement.

· Choose one of these methodologies for your organizational QI plan and explain why you chose this methodology over others.

· Information Technology

· Analyze each information technology application you researched.

· Analyze how these applications will be used to help improve the area of improvement you have chosen.

· Benchmarking

· Analyze how benchmarks and milestones are involved in managing the use of quality indicators.

· Analyze three potential benchmarks and milestones from quality indicators that could be used for your plan.

· Mission, Vision, Strategic, and Operational Plans

· Analyze how performance and quality measures are aligned to an organization’s mission, vision, and strategic plan in general.

· Analyze how the measures are aligned with the mission, vision, and strategic plan of an organization.

· Barriers

· Challenges

· Analyze barriers that can interfere with the implementation or revision of quality measures.

· Successful Implementation

· Implementation

· Analyze strategies to ensure successful implementation of new quality measures.

Nice start – all bullets met for improvement methodologies; information technology; benchmarking; mission; barrier; successes; however, you will need to select one topic such as med errors and reference the topic to med errors throughout the paper. Make sense?

Organization/Development

20 Percent

Points Available

30

Points Earned

15/30

Additional Comments:

· The paper is 1,400- to 1,750-words.

· The introduction provides sufficient background on the topic and previews major points.

· The conclusion is logical, flows, and reviews the major points.

· A minimum of three references are included.

Nice start, intro and conclusion should reference med errors for your organizational development skills as identified by bullets listed.

Mechanics

20 Percent

Points Available

30

Points Earned

10/30

Additional Comments:

· The paper—including tables and graphs, headings, title page, and reference page— is formatted according to APA guidelines and meets requirements.

· Intellectual property is recognized with in-text citations and a reference page.

· The paper effectively uses headings, font styles, and white space.

· Rules of grammar, usage, and punctuation are followed; spelling is correct.

Mechanics and sentence structure needed some work. Review in the library Center for writing excellence to review master level writing skills

Total Available

Total Earned

Nice start on this paper. Please make sure when you finalize the paper please make sure you reference a specific patient topic such as med errors, or falls, or pt id, or wrong site surgery, or infections. You need to continue to use the area of improvement selected in all future assignments of the QI Plan

15

75

 

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